📋 1. Information We Collect
We collect specific types of data to improve website functionality and enhance user experience. The information we collect falls into two categories:
📝 1.1 Personal Information You Provide
When you interact with our website, contact us, or use our services, you may voluntarily provide:
✅ Full Name – To personalize communication and respond to inquiries.
✅ Email Address – For responding to inquiries and providing relevant updates.
✅ Phone Number (if provided) – To facilitate direct communication if necessary.
✅ Message Details – Any additional information you choose to share via contact forms.
Personal data is voluntarily provided and used solely for processing inquiries and improving user interactions.
🌐 1.2 Automatically Collected Data
When you visit our website, certain data is collected automatically to support website functionality and improve performance:
🔹 IP Address – Used to enhance security and detect potential threats.
🔹 Browser Type & Version – Helps optimize website compatibility.
🔹 Device Information – Ensures website performance across different devices.
🔹 Pages Visited & Time Spent on Website – Helps refine user experience and improve navigation.
🔹 Cookies & Tracking Technologies – Used for website customization and analytics.
This information is used for website performance optimization and is not shared with third parties without consent. You can manage your cookie preferences through your browser settings.
⚙️ 2. How We Use Your Information
Collected data is processed securely and used only for essential purposes, including:
✔️ Providing Services: Responding to inquiries and facilitating relevant interactions.
✔️ Customer Support: Addressing user concerns and providing requested information.
✔️ Website Performance: Enhancing user experience and improving website functionality.
✔️ Marketing Communications (if opted-in): Sending updates related to our services.
✔️ Legal Compliance: Ensuring adherence to applicable data protection regulations.
Marketing communications are only sent if users have explicitly opted in.
🔐 3. How We Protect Your Information
We implement industry-standard security measures to protect collected data.
🔒 Encryption & Secure Storage: All personal data is encrypted and stored securely.
🛡️ Access Control: Only authorized personnel can access sensitive information.
📊 Regular Security Audits: We continuously assess and update security protocols.
While we take significant steps to safeguard data, users are encouraged to follow online security best practices.
🤝 4. Sharing of Information
We do not sell, rent, or trade personal information. However, data may be shared under specific circumstances:
🔹 Service Providers & Business Partners: Assisting in analytics, security, and website optimization.
🔹 Legal Compliance: If required by law or regulatory authorities.
🔹 Corporate Transitions: In case of business restructuring or acquisition, users will be notified.
All third-party providers are required to comply with strict data protection standards.
🍪 5. Cookies & Tracking Technologies
Cookies and similar technologies are used to enhance website functionality and user experience.
🍪 Essential Cookies: Required for website performance and basic functions.
📊 Analytical Cookies: Help track user behavior to improve content and navigation.
📢 Customization Cookies: Used for website preferences and session settings.
You can manage or disable cookies through your browser settings. More details are available in our [Cookie Policy].
📌 6. Your Rights & Choices
Under applicable data protection laws, users have the right to:
📂 Access Your Data: Request a copy of personal data stored by us.
✍️ Correct Your Data: Update incorrect or outdated details.
🗑️ Delete Your Data: Request removal of personal information in compliance with regulations.
🚫 Manage Preferences: Opt out of marketing communications at any time.
To exercise these rights, users can contact us at:
📧 Email: [email protected]
We process all requests within a reasonable timeframe, following legal requirements.
🔗 7. Third-Party Links
For user convenience, our website may include links to third-party websites. We encourage users to review external privacy policies before engaging with third-party services.
📆 8. Data Retention
Personal data is retained only for as long as necessary to fulfill its purpose, comply with legal obligations, or resolve disputes. Once no longer required, data is securely deleted and cannot be restored.
🔄 9. Updates to This Policy
We periodically update this Privacy Policy to reflect changes in regulations or operational practices.
We encourage users to review updates periodically to stay informed about any changes. The most recent version will always be available on our website.
📞 10. Contact Us
For any privacy-related inquiries, users can reach out to us using the contact details below:
📍 Address: 123 High St, Cherry Hinton, Cambridge CB1 9LU, United Kingdom
📞 Phone: +44 203 478 5960
📧 Email: [email protected]
